Our Story

HiFi Gears Are Too Expensive in Malaysia?

We’ve so been there! 🤦‍♂️TechX is founded by a group of engineers with shared interest & passion in high fidelity audio and immersive home theatre experience. Realizing the high barrier entry into HiFi/HT in Malaysia, we created a platform to offer quality products over price ratio so that everyone can enjoy high quality sound easier & cheaper than before. 

Our selection of audio products can deliver sound quality way beyond what you expect for the price and are far better than what you’d typically get from a big box appliance store. Shop Now! 

Featured Category Product

Our Partners

Marantz
Denon
Fluance
Audioengine
Klipsch
Polk Audio
Tribit
SOUNDPEATS
Parts Express
Monoprice
Fosi Audio
Dayton Audio

Frequently Asked Questions

Over the last year TechX is the fastest growing audio consumer electronics online retailer in Malaysia. Key factors that set us apart: value for money products, seamless online shopping experience, excellent customer service and after sales support, …

Don’t listen to us – hear what our customers have to say!

“…provides service that is truly above & beyond what you’d normally expect, which left me really impressed.”
“…kind enough to personally deliver speakers within the next day (just past new year)”
“…I’m impressed on how they treat their customer, one of the most amazing customer service I have ever experienced for sure.”
“…tremendously helpful, friendly and easy going. Very passionate with what they do as well.”
“…excellent customer service and good product with reliable delivery!”
“…best experience ever! Awesome customer oriented seller and very accommodating.”
“What a customer service, if you even call it that. Both Thiban & Joseph come across more as audio enthusiasts, wanting to share their music passion, experience and considerable product knowledge with you. Not your typical store salesman…”

TechX’s CEO and CoFounder, Thiban Chandra founded the online retailer ecommerce site. Having graduated with Magna Cum Laude in Petroleum Engineering from University of Tulsa in United States, Thiban is an ardent audio & tech enthusiast: determined to redefine the audio landscape in Malaysia. He’s passionate about bringing audiophile sound quality at prices everyone can afford. 

TechX’s website accepts Bank Transfer, Online Banking payment via FPX  for Maybank. CIMB Bank, Public Bank, Hong Leong Bank, Am Bank, RBH, Bank Islam and e-wallet payments i.e Boost, GrabPay and Touch n’ Go. 

Yes, it is safe to buy from TechX Malaysia ecommerce site. TechX is an audio consumer electronics business entity registered with Companies Commission of Malaysia under the legal name of Technophile (Company No:002984581-V), based in Klang Valley. Our physical retail store is in Damansara Perdana, located just beside the well known Armanee Terrace 1 & in the vicinity of other affluent neighbourhoods and shopping complexes (i.e. Ikea Damansara, The Curve, …). Our e-commerce warehouse is in Klang. 

TechX warranties vary by product/ brand and all product-specific warranties are found on product pages and within TechX’s website. In general, TechX warrants that all products will be free from defects in workmanship and material for one year following delivery date, with certain exceptions. 

During the warranty period, TechX will, without cost to you, at TechX’s option, either (i) repair defective products (ii) furnish replacement products or (iii) grant you credit equal to the defective products’ net purchase price. Defective conditions in the products caused by third parties, acts of Gods, defective installation, other traders, abnormal use or stress, or other matters unrelated to TechX’s activities are specifically excluded from the coverage of this warranty. You also hereby agree to be bound by TechX’s return and replacement policies. 

We apologize if you were unhappy with your purchase! We believe we sourced for the best quality products around, however, sometimes life happens. If for any reason you are not 100% satisfied with the quality of any product, we will gladly refund your money + 20% of what you paid. All refunds or exchanges must be submitted within 2 days of receiving the package. 

Please write to us at techxmalaysia@gmail.com by stating the below details

  • Subject Line: (Select 1) Refund or Exchange - #ES (Your Order Number)
  • Product Name:
  • Reason: 
  • Photo of Product:
  • Comments (Optional):

We will then proceed your request with utmost priority.
 

If you love what we’re doing or our vision/mission resonates with you, hence you’re interested to promote or do shootouts for us! Let us know via WhatsApp (+60142511062, Thiban Chandra) and we’ll generate an affiliate coupon codes… 

Where to find us?